Michael Mangelakis

AgentM

Alan Gardner

Style

Angus Commins

South Brisbane

Courtney Camille

Crichelle Egan

Metrocity Realty

Avoid at all costs. I engaged Metrocity Realty to manage my property. The service I received from their office started out extremely professional but quickly deteriorated after my first property manager left and Chrichelle was my final property manager. Common issues include poor communication  phone calls  weren't returned, I would send emails and have to follow up with several phone calls to be told that the emails regularly ended up in junk folders. I wasn't truly informed of issues the tenant  raised  Metrocity contacted me out of the blue one day regarding mediation with the RTA for a matter I was not aware off. Routine inspections weren't undertaken with the response that the inspection times didn't suit the tenant or Metrocity were too busy to undertake. Repairs weren't undertaken in a timely manner as it inconvenience the tenant despite repeated requests to issue an entry notice if required. Upgrades to the property were promised to the tenant by Metrocity without approval which then caused issues when I declined them. I had to regularly  follow up on getting the yearly fire alarm check done and the lease renewal sent out. On the property being vacated, they assured that it was spotless after having bond cleaner undertake the final clean but it is evident that no clean has been done. I am now having difficulty in receiving any response from then asking them to follow up/reimburse for an electrical item the last tenant has removed from the dwelling.  Extremely disappointed and would not recommend at all.

Michael Mangelakis

AgentM

Alan Gardner

First National Real Estate Style

Angus Commins

SPACE Property South Brisbane

Courtney Camille

First National Real Estate Style

Crichelle Egan

Metrocity Realty

Despina Gomez Castro

House 11 Residential

Monique Minty

First National Real Estate Style

Nelson Gomez Castro

House 11 Residential